145 Diamond Spring Road,
What can I do to protect my personal and private information from a cyber-attack?
Is it safe to use LPL’s technology, such as eSignature, eDelivery, email or Account View?
Yes. We take online privacy and security very seriously and go to great lengths to protect against cyber-attacks. We continually update our servers and equipment and have a security controls that safeguard personal and private information. We have a dedicated security team that ensures our technology products are designed to protect personal and private client information. We are committed to continuously evaluate and refine our security and privacy programs to safeguard against cybersecurity threats.
Is it safer to do business electronically or on paper?
In many ways it’s safer to do business electronically because sensitive information on paper can be stolen, photocopied, or lost in the mail. We encourage you to use electronic delivery and electronic signature because our online access is secured properly both at the client level with passwords and by LPL’s system security controls. With hardcopy documentation, we recommend that you lock and protect any documents with confidential or sensitive information and shred any documents you wish to discard.
I heard about the recent attacks at large companies in the news, as well as the various online threats like the Heartbleed Bug and Shellshock Bug. How can I be sure that your office or LPL Financial is protected?
You can rest assured that any of these kinds of attacks are reviewed by our security team and our systems are updated to protect against those security risks. If we believe any of our clients personal or private data was compromised, we would let you know about the attack and what you should do as a result. Don’t hesitate to call me with questions regarding LPL’s cybersecurity precautions, as I receive regular communications from LPL about important issues like these.